Designing Real Time Sense and Response Environments through UX Research

Designing Real Time Sense and Response Environments through UX Research – Kai Hansen and Thomas McLeish

To be published in the 2015 eCAADe proceedings

Abstract:

Ubiquitous computing systems are changing the way retail environments are
being designed. With increasing frequency, User Experience (UX) designers
leveraging ubiquitous computing systems that observe and respond to user
behaviors are assuming roles once held exclusively by architects. As these
systems continue to spread, space designers will need to embrace UX research
and design methods. We will discuss how ubiquitous computing is leveraged in
our research, and our position on how these systems are impacting the design of
retail environments, illustrated by several examples of UX research projects
informing the design of retail environments.

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